As conscious entrepreneurs and “people people” we pride ourselves on helping others. We spend a lot of time and energy trying to figure out what to say to people and how to say it so they can really “get” their gifts and talents ~ sometimes they get it. But oftentimes they don't. The bad news is people all around us are under performing.
One of the most important tools you have to convey energy and inspiration is language. And one of the most powerful communication tools you can use is acknowledgement.
What IS Acknowledgement
According to Merriam Webster, acknowledgment is the act of acknowledging; recognition or favorable notice of an act or achievement; a thing done or given in recognition of something received; a declaration or avowal of one's act or of a fact to give it legal validity.
Mattison transforms acknowledgement into an empowerment tool: Acknowledgment is saying what a person did, or results they achieved, delivered with a tone of appreciation, curiosity or surprise, and without judgment.
How Acknowledgment Works
Mattison shares many case studies and illustrates how acknowledgement works in parenting, relationships, sales, peak performance, sports, leadership and team meetings. Here are some of the underpinnings of how it works:
- Puts the focus on the receiver. Unlike praise, appreciation and compliments the focus of an acknowledgment is on the receiver. It takes you out of the picture, which is where you should be. Acknowledgment is ALL about the receiver.
- Eliminates judgement. Good or bad, judgement is a habit that is all about YOU, not the receiver. It actually brings to light the accomplishment, or results, of the person in question.
- Elicits presence. Acknowledgement elicits presence, an active state of awareness and attention. Recipients feel seen and heard, an experience that is extraordinarily lacking in today's high speed, low touch world.
Like any powerful tool you can't stop at reading about it, you must put it into practice. You too can add this to your tool kit by practicing acknowledgement at every opportunity.
Mattison gave several examples on the interview of how to use this powerful communication tool and even shared how you can use it as an awareness practice.
Since reading the book, I've been practicing with clients, family, and friends. I'm starting to feel the effects, you can too. Check out the interview and let me know what you think below.
Get The Motivation Myth and learn how to master the powerful communication tool of Acknowledgement.
Mattison Grey M. Ed. MCC (IAC) is a business and leadership coach, professional speaker and author. Mattison’s newly published book The Motivation Myth, is a powerful and provocative look at Acknowledgment and explores how our current language of motivation actually limits peoples’ performance. Mattison is fascinated by the gap between high performers and low performers and what it takes to go from mediocre to masterful in a chosen endeavor. Her clients and fans enjoy her contrarian views and her courage to be provocative in a way that challenges the status quo. You can learn more on Mattison's blog.